What? It's only Tuesday?

It feels like a week! Since last Thursday workplace seems like a war. Our General (boss) is threaten by another state general (client) that if we don't hand over the bag in time they will bomb us ( if we don't give them their stocks on time, they want a refund).

Boss was crazy stress over this 3200 woven bags, and he was putting so much stress on everyone. I couldn't concentrate on designing, I was kept busy going back and forth calling and liasing with the China manufacturer.

Deadline is today, the China side told us the production was not suspended because they have yet to receive the funds.

This kinda of situation happen too often in my office. I learn that in this situation, the first thing Is to resolve it immediately, call the direct person and not pin point anyone.

Yesterday was pretty incredible day to think about it! A transaction that took 3days and yet not processed was processed within a day with another bank we found. That took us about an hour? By right, the goods is to be delivered to our office via DHL, but because the production period was delayed, my General decide to appoint one of us and collect the good personally from Hangzhou!

This is not a fun flight. This flight is a back to back 24hrs flight. My colleague caught a 4.15am flight to Guangzhou this morning, transfer to Hangzhou to collect the goods. Within the hour of collection he'll be catching the next plan that depart to Hongkong at 2pm, transfer to another flight which will take him back in Sg at around 10pm tonight. Finally, my General will pick them up from the airport and deliver the goods to our client 12pm tonight.

Awesome right? By the way, my colleague is a designer like me. He is actually doing a courier job beside his given job entitlement.

I could be the one going if I hadn't had so much orders to rush by this.

I really Thank God for this job. Despite it's downs, this job have provided me a real eye opener.

Olivia Tan

WORK WORK BAYBEEEEEE

Last week work was mojo jojo madness. Once i set foot in the office the time pass like a bullet train all the way to 7pm. I have pass the phase feeling reluctant having to work on a Saturday. Now, there is a new addition to my Saturday blues. I am not sure if August is an auspicious month to get married or my company's wedding invites is getting more popular, there is A LOT of walk in/ appointment that fill the whole day to the extend i HAVE TO OT ON A SATURDAY.  (---______---)

In this job, especially  those customers that came to place Wedding invites orders, i think they are the most pressurizing ones. I am solely in-charge of Invitations cards design, from wedding invites to corporate to personal. Anything that in regard to cards, the Orders are directed to me.

One thing that puzzle me a lot is, i have so many customers that came to make their wedding invitation cards 1 month before their wedding date. Like what the? i really cannot figure out how they planned and prepare for their wedding. Wedding is such an important thing, and invitation cards need to be send out at least a month ahead right? i just feel that because they fail to plan in result they not just put stress on themselves, they also implement unnecessary pressure to the people that is a providing a service for them too. which is selfish, and most of this "last minute" customers are the most hostile, unfriendly and demanding and most importantly, unappreciative bunch.

This is the down side in Service line i guess, you will always meet unappreciative/ demanding clients. Customers that like to abuse "because i'm the customer/ tax payer/ buyer/ payer, i got the customer's right". Singaporean, especially falls into this categories who often abuse "customers right". Sound like a lot of negative huh? Of course, there is Appreciative customers. Whenever i received a email from a customer that show appreciation of our effort or a sincere "thank you for your effort", it simply brighten up my day by 1000 mega watts.

Dear all, is not hard to say Thank you, being nice makes you prettier and handsome too. So why not right?

Test

Olivia Tan